Cappuccino Grand Cafe scoops prestigious award
Mallorca's Cappuccino Grand Cafe Group, which first set up in Palma Nova in 1993 has been chosen as one of 42 businesses named to represent Spain in the area of customer focus at the European Business Awards.
The award is a well deserved accolade and reward for the group, which has expanded all over Mallorca, then Spain and now the Middle East with its wonderful 'cafes' (the word doesn't really do the Cappuccino ethos justice) in some of the best destinations there.
The group's philosophy is to make its brand easily identifiable and to give the customer an unforgettable experience. I don't think I can think of enough positive superlatives to illustrate how this has been achieved but suffice it to say that every Cappuccino cafe I have visited has been superb. The décor, architecture, service, quality, and soundtrack have always been unsurpassed, which combined with the value for money – it costs more than ordinary places, but you get so much more – make for a real experience.
Whether for breakfast, lunch, dinner or those little treats in between, each Cappuccino serves up elegantly presented meals, snacks and drinks from coffee to cocktails to cold frosty beer and nuts in an informal yet stylish atmosphere.
I love it, and if you try it, so will you. Cappuccino currently has cafes in Palma's San Miguel, Borne, Palau March, Colon and Paseo Maritimo and in Valldemossa, Puerto Pollensa, Palma Nova, Puerto Andratx and Puerto Portals. I've made a photo gallery of some of the group's own photo's and some of my holiday snaps – see if you can guess which is which.
Meanwhile, Cappuccino's Director of Art, Marketing and Events, Nicholas Lacy-Brown explains rather more eloquently than I can, just what their recipe for success is on the above video.